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A bridge to the third age: fashioning technological concepts for novice over-seventy home-system users
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Source Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future table of contents
Claremont, California, USA
SESSION: Session 2.2 table of contents
Pages: 20 - 24  
Year of Publication: 2006
ISBN:1-59593-349-2
Author
Kimberly Cass  University of Redlands, Redlands, CA
Sponsors
SIGMIS: ACM Special Interest Group on Management Information Systems
ACM: Association for Computing Machinery
Publisher
ACM  New York, NY, USA
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ABSTRACT

Novice Over-Seventy Home-System Users (NOSHSU) face many obstacles in using and maintaining home-based systems and require strategies for troubleshooting and dealing with technological problems. This paper examines how some of the challenges encountered by NOSHSU might be alleviated by having information technology professionals who are experienced in strategies to facilitate technological change, and who are of a similar age, articulate technical concepts employing age accessible metaphors.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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