Constructive dialogue management for speech-based interaction systems

ABSTRACT

The tutorial will introduce the major topics, established practices and methodologies in dialogue management research. Evaluation criteria and usability aspects for useful and enjoyable interactive systems will also be discussed. The tutorial is based on the framework of Constructive Dialogue Management, and focuses especially on the technological and theoretical challenges in designing adaptive and intelligent conversational systems.

REFERENCES

• 1: Jokinen, K. Constructive Dialogue Management - Rational Interaction and Conversational Dialogue Modelling. MS.
• 2: Jokinen, K. (2005). Adaptation and User Expertise Modeling in AthosMail. Universal Access in the Information Society.

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Interaction styles (e.g., commands, menus, forms, direct manipulation)

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Theory and methods; Natural language

General Terms:
Human Factors, Theory

Keywords:
adaptation, dialogue management, intelligent interfaces, speech-based interactive systems