| DocWizards: a system for authoring follow-me documentation wizards |
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Symposium on User Interface Software and Technology
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Proceedings of the 18th annual ACM symposium on User interface software and technology
table of contents
Seattle, WA, USA
SESSION: Cool stuff
table of contents
Pages: 191 - 200
Year of Publication: 2005
ISBN:1-59593-271-2
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Downloads (6 Weeks): 6, Downloads (12 Months): 49, Citation Count: 12
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ABSTRACT
Traditional documentation for computer-based procedures is difficult to use: readers have trouble navigating long complex instructions, have trouble mapping from the text to display widgets, and waste time performing repetitive procedures. We propose a new class of improved documentation that we call follow-me documentation wizards. Follow-me documentation wizards step a user through a script representation of a procedure by highlighting portions of the text, as well application UI elements. This paper presents algorithms for automatically capturing follow-me documentation wizards by demonstration, through observing experts performing the procedure. We also present our DocWizards implementation on the Eclipse platform. We evaluate our system with an initial user study that showing that most users have a marked preference for this form of guidance over traditional documentation.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Tessa Lau , Lawrence Bergman , Vittorio Castelli , Daniel Oblinger, Sheepdog: learning procedures for technical support, Proceedings of the 9th international conference on Intelligent user interface, January 13-16, 2004, Funchal, Madeira, Portugal
[doi> 10.1145/964442.964464]
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Castelli, V, Bergman, L, Lau, T., and Oblinger, D., Layering advanced UI functionalities on existing applications, IBM Technical Report RC23583, 2005.
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Daniel Oblinger, D., Castelli, V., Bergman, L. and Lau, T. Similarity-Based Alignment and Generalization. To appear in Proceedings of ECML 2005.
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Allen Cypher , Daniel C. Halbert , David Kurlander , Henry Lieberman , David Maulsby , Brad A. Myers , Alan Turransky, Watch what I do: programming by demonstration, MIT Press, Cambridge, MA, 1993
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Henry Lieberman, ed. Your Wish is My Command: Programming by Example. (2001). Morgan Kaufmann.
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Safonov, A., Konstan, J.A., and Carlis, J.V., Beyond Hard-to-Reach Pages: Interactive, Parametric Web Macros, In Proceedings of HFWeb 2001.
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Anderson, J. R., Boyle, C. F., Farrell, R., & Reiser, B. J. (1987). Cognitive principles in the design of computer tutors. In P. Morris (Ed.), Modeling Cognition, Wiley.
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Anderson, J.R., & Pelletier, R. (1991). A development system for model-tracing tutors. In Proceedings of the International Conference of the Learning Sciences, 1--8.
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Farrell, R. and Lefkowitz, L. Supporting Development of On-line Task Guidance for Software System Users. In Facilitating the Development and Use of Interactive Learning Environments, C. P. Bloom & R.B. Loftin, (Eds.), 1998.
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CITED BY 12
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Vittorio Castelli , Lawrence Bergman , Daniel Oblinger, Learning by combining observations and user edits, Proceedings of the 22nd national conference on Artificial intelligence, p.1610-1613, July 22-26, 2007, Vancouver, British Columbia, Canada
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