Current practices of leading e-government countries

ABSTRACT

IT is transforming the way governments function and valuable lessons can be learned from the pioneering e-government programs that have led the charge.

REFERENCES

• 1: Center for Digital Government. Digital State, Cities and Counties Survey. 2002; www.centerdigitalgov.com/center/02digitalstates.php.
• 2: Chadwick, A. and May, C. Interaction between states and citizens in the age of the Internet: "e-Government" in the United States, Britain, and the European Union. Governance: Int. J. Policy Admin. Institutions 16, 2 (2003), 271--300.
• 3: European Commission. eEurope: An information society for all. Communication on a Commission Initiative for the Special European Council of Lisbon (Mar. 23--24, 2000); www.e-europestandards.org/Docs/eeurope_initiative.pdf.
• 4: Government Chief Information Office. The e-Government Action Plan (2000--2003); www.egov.gov.sg/PlansandStrategies/e-GovernmentPlans/e-GovernmentActionPlan/.
• 5: Information Society Office. List of eEurope Benchmarking Indicators. 2000; europa.eu.int/idabc/en/document/3542/5662
• 6: Layne, K. and Lee, J. Developing fully functional e-government: A four-stage model. Gov. Inf. Q. 18, 2 (2001), 122--136.
• 7: Lee, S. M. South Korea: From the land of morning calm to ICT hotbed. Acad. Manage. Exec. 17, 2 (2003), 7--18.
• 8: Gary Marchionini , Hanan Samet , Larry Brandt, Introduction, Communications of the ACM, v.46 n.1, January 2003 [doi>10.1145/602421.602440]
• 9: Research, Development, and Evaluation Commission. E-government Development in Taiwan. 2003, ngo.cier.edu.tw/trio/tw_e-gov.pdf.
• 10: United Nations, Department of Economic and Social Affairs. Global E-government Readiness Report 2004: Toward Access for Opportunity, (2004); unpan1.un.org/intradoc/groups/public/documents/un/unpan019207.pdf.
• 11: West, D. Global E-government Report: 2002; www.insidepolitics.org/egovt02int.PDF.
• 12: Willemssen, J. Electronic government: Success of the Office of Management and Budget's 25 initiatives depends on effective management and oversight. Testimony before the Subcommittee on Technology, Information Policy, Intergovernmental Relations and the Census, Committee on Government Reform, U.S. House of Representatives. 2003. GAO-03-495T.

INDEX TERMS

Primary Classification:
  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
  K.5 LEGAL ASPECTS OF COMPUTING
      K.5.2 Governmental Issues
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management