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Triggers and barriers to customizing software
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Source Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology table of contents
New Orleans, Louisiana, United States
Pages: 153 - 160  
Year of Publication: 1991
ISBN:0-89791-383-3
Author
Wendy E. Mackay  Massachusetts Institute of Technology, E40-366, 1 Amherst Street, Cambridge, MA
Sponsors
Human Factors Soc : Human Factors Society
IEEE-CS : Computer Society
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 5,   Downloads (12 Months): 96,   Citation Count: 38
Additional Information:

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Champine, G. (1987). Project Athena as a Next Generation Educational Computing System. In ASEE Annual Conference Proceedings. ASEE.
 
2
Chapanis, A. (1969). Research Techniques in Human Engineering. Baltimore, Maryland: John Hopkins Press.
 
3
Mackay, W.E. (1988). Tutoring, Information Databases and Iterative Design. In D. Jonassen (Ed.), Instructional Designs for Microcomputer Courseware. Hillsdale, New Jersey: Lawrence Ehrlbaum Associates.
 
4
Mackay, W.E. (May 1990a). Users and Customizable Software: A Co-Adaptive Phenomenon. Doctoral dissertation, Massachusetts Instititute of Technology.
5
Wendy E. Mackay, Patterns of sharing customizable software, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.209-221, October 07-10, 1990, Los Angeles, California, United States  [doi>10.1145/99332.99356]
6
Allan MacLean , Kathleen Carter , Lennart Lövstrand , Thomas Moran, User-tailorable systems: pressing the issues with buttons, Proceedings of the SIGCHI conference on Human factors in computing systems: Empowering people, p.175-182, April 01-05, 1990, Seattle, Washington, United States  [doi>10.1145/97243.97271]
7
Bonnie A. Nardi , James R. Miller, An ethnographic study of distributed problem solving in spreadsheet development, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.197-208, October 07-10, 1990, Los Angeles, California, United States  [doi>10.1145/99332.99355]
 
8
Norman, D~A. (November 1981). The Trouble With Unix: The User Interface is Horrid. Datamation,, pp. 139-150.
 
9
Trigg, R., Moran, T. and Halasz, F. (1987). Adaptability and Tailorability in NoteCards. Proceedings of Interact "87. Stuttgart, Germany.

CITED BY  38
Jan Blom, Personalization: a taxonomy, CHI '00 extended abstracts on Human factors in computing systems, April 01-06, 2000, The Hague, The Netherlands
Paul Dourish , John Lamping , Tom Rodden, Building bridges: customisation and mutual intelligibility in shared category management, Proceedings of the international ACM SIGGROUP conference on Supporting group work, p.11-20, November 14-17, 1999, Phoenix, Arizona, United States
Elisabeth Crawford , Judy Kay , Eric McCreath, An intelligent interface for sorting electronic mail, Proceedings of the 7th international conference on Intelligent user interfaces, January 13-16, 2002, San Francisco, California, USA
Kaj Grønbæk , Jawahar Malhotra, Building tailorable hypermedia systems: the embedded-interpreter approach, ACM SIGPLAN Notices, v.29 n.10, p.85-101, Oct. 1994
Joanna McGrenere , Ronald M. Baecker , Kellogg S. Booth, An evaluation of a multiple interface design solution for bloated software, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA
Paul Dourish, Developing a reflective model of collaborative systems, ACM Transactions on Computer-Human Interaction (TOCHI), v.2 n.1, p.40-63, March 1995
Stanley R. Page , Todd J. Johnsgard , Uhl Albert , C. Dennis Allen, User customization of a word processor, Proceedings of the SIGCHI conference on Human factors in computing systems: common ground, p.340-346, April 13-18, 1996, Vancouver, British Columbia, Canada
Richard Blumenthal , Gary J. Nutt, Supporting unstructured workflow activities in the Bramble ICN system, Proceedings of conference on Organizational computing systems, p.130-137, August 13-16, 1995, Milpitas, California, United States
Michael Eisenberg , Gerhard Fischer, Programmable design environments: integrating end-user programming with domain-oriented assistance, Proceedings of the SIGCHI conference on Human factors in computing systems: celebrating interdependence, p.431-437, April 24-28, 1994, Boston, Massachusetts, United States
Michel Beaudouin-Lafon , Wendy E. Mackay, Reification, polymorphism and reuse: three principles for designing visual interfaces, Proceedings of the working conference on Advanced visual interfaces, p.102-109, May 2000, Palermo, Italy
Harry Hochheiser, Principles for privacy protection software, Proceedings of the tenth conference on Computers, freedom and privacy: challenging the assumptions, p.69-72, April 04-07, 2000, Toronto, Ontario, Canada
Andrea Bunt , Cristina Conati , Joanna McGrenere, What role can adaptive support play in an adaptable system?, Proceedings of the 9th international conference on Intelligent user interface, January 13-16, 2004, Funchal, Madeira, Portugal
Jun Ma , Holger M. Kienle , Piotr Kaminski , Anke Weber , Marin Litoiu, Customizing lotus notes to build software engineering tools, Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research, p.211-222, October 06-09, 2003, Toronto, Ontario, Canada
Leah Findlater , Joanna McGrenere, A comparison of static, adaptive, and adaptable menus, Proceedings of the SIGCHI conference on Human factors in computing systems, p.89-96, April 24-29, 2004, Vienna, Austria
Rosario De Chiara , Ugo Erra , Vittorio Scarano, A visual adaptive interface to file systems, Proceedings of the working conference on Advanced visual interfaces, May 25-28, 2004, Gallipoli, Italy
Jason I. Hong , Jennifer D. Ng , Scott Lederer , James A. Landay, Privacy risk models for designing privacy-sensitive ubiquitous computing systems, Proceedings of the 2004 conference on Designing interactive systems: processes, practices, methods, and techniques, August 01-04, 2004, Cambridge, MA, USA
Catherine Letondal , Wendy E. Mackay, Participatory programming and the scope of mutual responsibility: balancing scientific, design and software commitment, Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices, July 27-31, 2004, Toronto, Ontario, Canada
Donald R. Gentner , Jonathan Grudin, Design Models for Computer-Human Interfaces, Computer, v.29 n.6, p.28-35, June 1996
Craig E. Wills , Kirstin Cadwell , William Marrs, Customization in a UNIX Computing Environment, Proceedings of the 7th USENIX conference on System administration, November 01-05, 1993, Monterey, California, USA
Bjørn Erik Munkvold, References, Implementing collaboration technologies in industry: case examples and lessons learned, Springer-Verlag, London, 2003
Diego Rivera, The effect of content customization on learnability and perceived workload, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
Ralph Gross , Alessandro Acquisti , H. John Heinz, III, Information revelation and privacy in online social networks, Proceedings of the 2005 ACM workshop on Privacy in the electronic society, November 07-07, 2005, Alexandria, VA, USA
Lorrie Faith Cranor , Praveen Guduru , Manjula Arjula, User interfaces for privacy agents, ACM Transactions on Computer-Human Interaction (TOCHI), v.13 n.2, p.135-178, June 2006
James R. Eagan, Designing interfaces to enrich personalization, Proceedings of the 6th ACM conference on Designing Interactive systems, June 26-28, 2006, University Park, PA, USA
Andrea Bunt , Cristina Conati , Joanna McGrenere, Supporting interface customization using a mixed-initiative approach, Proceedings of the 12th international conference on Intelligent user interfaces, January 28-31, 2007, Honolulu, Hawaii, USA
Joanna McGrenere , Ronald M. Baecker , Kellogg S. Booth, A field evaluation of an adaptable two-interface design for feature-rich software, ACM Transactions on Computer-Human Interaction (TOCHI), v.14 n.1, p.3-es, May 2007
Cliff A.C. Lampe , Erik Johnston , Paul Resnick, Follow the reader: filtering comments on slashdot, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
James R. Eagan , John T. Stasko, The buzz: supporting user tailorability in awareness applications, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
Aurélien Tabard , Wendy Mackay , Nicolas Roussel , Catherine Letondal, PageLinker: integrating contextual bookmarks within a browser, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
Gerhard Fischer, User Modeling in Human–Computer Interaction, User Modeling and User-Adapted Interaction, v.11 n.1-2, p.65-86, 2001
Scott Lederer , I. Hong , K. Dey , A. Landay, Personal privacy through understanding and action: five pitfalls for designers, Personal and Ubiquitous Computing, v.8 n.6, p.440-454, November 2004
Leah Findlater , Joanna McGrenere , David Modjeska, Evaluation of a role-based approach for customizing a complex development environment, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
Allan MacLean , Richard M. Young , Victoria M. E. Bellotti , Thomas P. Moran, Questions, options, and criteria: elements of design space analysis, Human-Computer Interaction, v.6 n.3, p.201-250, September 1991
Andrew Simpson, On the need for user-defined fine-grained access control policies for social networking applications, Proceedings of the workshop on Security in Opportunistic and SOCial networks, p.1-8, September 22-25, 2008, Istanbul, Turkey
I. Reay , S. Dick , J. Miller, An analysis of privacy signals on the World Wide Web: Past, present and future, Information Sciences: an International Journal, v.179 n.8, p.1102-1115, March, 2009
W. Keith Edwards , Mark W. Newman , Jana Z. Sedivy , Trevor F. Smith, Experiences with recombinant computing: Exploring ad hoc interoperability in evolving digital networks, ACM Transactions on Computer-Human Interaction (TOCHI), v.16 n.1, p.1-44, April 2009
Daniel S. Weld , Corin Anderson , Pedro Domingos , Oren Etzioni , Krzysztof Gajos , Tessa Lau , Steve Wolfman, Automatically personalizing user interfaces, Proceedings of the 18th international joint conference on Artificial intelligence, p.1613-1619, August 09-15, 2003, Acapulco, Mexico
Tovi Grossman , George Fitzmaurice , Ramtin Attar, A survey of software learnability: metrics, methodologies and guidelines, Proceedings of the 27th international conference on Human factors in computing systems, April 04-09, 2009, Boston, MA, USA

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.3 Software Management
          Subjects: Software development


General Terms:
Design, Human Factors, Management

Collaborative Colleagues:
Wendy E. Mackay: colleagues

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