A stakeholders centered approach for conceptual modeling of communication-intensive applications

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A stakeholders centered approach for conceptual modeling of communication-intensive applications

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ACM Special Interest Group for Design of Communication archive
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information table of contents

Coventry, United Kingdom

SESSION: Information design principles and methods I table of contents

Pages: 25 - 33

Year of Publication: 2005

ISBN:1-59593-175-9

Authors

Vito Perrone	Politecnico di Milano, Italy
Davide Bolchini	University of Lugano, Switzerland
Paolo Paolini	Politecnico di Milano, Italy

Sponsors

ACM: Association for Computing Machinery
SIGDOC : ACM Special Interest Group on Systems Documentation

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ACM New York, NY, USA

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Downloads (6 Weeks): 10, Downloads (12 Months): 79, Citation Count: 0

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ABSTRACT

To be successful, any engineering product should accomplish the needs and expectations of its potential stakeholders. Similarly, design models should be defined taking into account goals and requirements of their users, i.e. the practitioners who daily conceive, develop and deploy applications. Neglecting stakeholders' needs can bring to lack of attention towards these engineering products (design models) while fitness to requirements can drastically increase their acceptability in the real world. This paper focuses on the domain of Communication and Interaction Intensive applications (C&II applications) by presenting a suite of two conceptual models (namely IDM and E-WOOD) belonging to a more comprehensive methodological framework addressing the analysis and design of such a kind of applications. The focus of the paper is not on the presentation of the methods but on highlighting their fitness to the requirements of the potential adopters of such methods. To this end, the overall framework has been defined on the basis of an accurate analysis of potential stakeholders' goals and requirements gained from our training experience to professional designers and from adoption of our previous conceptual methods in several real-life projects.

REFERENCES

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