Enterprise Software as Service

ABSTRACT

While the practice of outsourcing business functions such as payroll has been around for decades, its realization as online software services has only recently become popular. In the online service model, a provider develops an application and operates the servers that host it. Customers access the application over the Internet using industry-standard browsers or Web services clients. A wide range of online applications, including e-mail, human resources, business analytics, CRM (customer relationship management), and ERP (enterprise resource planning), are available.

REFERENCES

• 1: Sanjay Ghemawat , Howard Gobioff , Shun-Tak Leung, The Google file system, Proceedings of the nineteenth ACM symposium on Operating systems principles, October 19-22, 2003, Bolton Landing, NY, USA
• 2: Jacobs, D. 2005. Data management in application servers. In Readings in Database Systems, 4th edition, ed. J. M. Hellerstein and M. Stonebraker. MIT Press.

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management
          Subjects: Centralization/decentralization

Additional Classification:
  C. Computer Systems Organization
  C.2 COMPUTER-COMMUNICATION NETWORKS
      C.2.4 Distributed Systems
          Subjects: Distributed applications

  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.6 Programming Environments
          Subjects: Interactive environments

  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.4 Systems and Software
          Subjects: Distributed systems
      H.3.5 On-line Information Services
          Subjects: Data sharing; Web-based services

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.m Miscellaneous

General Terms:
Economics, Management