ABSTRACT
Spyware poses serious privacy and security issues to users of e-commerce and m-commerce [3, 5, 8]. Microsoft claims that half of all computer crashes reported by its customers were caused by spyware and its equivalents. Spyware is also responsible for about 12% of all technical support calls and accounts for the biggest category of customer complaints, according to Dell [1].
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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1
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Asaravala, A. Sick of spam? Prepare for adware. Wired News. (May 07, 2004); www.wired.com/news/print/0,1294,63345,00.html.
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2
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Doxdesk. Definition of parasite related terms; www.doxdesk.com/parasite/definitions.html.
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3
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Galanxhi-Janaqi, H. and Nah, F. U-commerce: Emerging trends and research issues. Industrial Management and Data Systems 104, 9 (2004), 744--755.
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4
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Lavasoft; www.lavasoft.com
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5
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6
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Saroiu, S., Gribble, S.D., and Levy, H.M. Measurement and analysis of spyware in a university environment. In Proceedings of the First Symposium on Networked Systems Design and Implementation (San Francisco, CA, Mar. 29-31, 2004), 141--153.
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7
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8
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9
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Spybot; security.kolla.de.
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10
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SpywareGuide; www.spywareguide.com.
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11
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Stafford, T.F., and Urbaczewski, A. Spyware: The ghost in the machine. Commun. AIS 14, (2004), 291--306.
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12
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TrustGauge; trustgauge.com/?xcmpx=1474.
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