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ABSTRACT

We investigate Non-Face-to-Face (NFtF) distributed collaboration in a population for which technology poses no barrier-students involved in distributed software engineering via Distance Learning. Our study finds students believe themselves significantly less effective in this environment because of lack of traditional non-verbal cues, in partial agreement with previous work. Based on our results, we identify potential problems and present activities to mitigate these so that NFtF oriented interactions may be made more effective for this group.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.1 Office Automation
          Subjects: Groupware

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.3 Communications Applications
          Subjects: Computer conferencing, teleconferencing, and videoconferencing

General Terms:
Human Factors, Measurement

Keywords:
computer mediated communication, distance learning, distributed software engineering