Indirect assessment of web navigation success

ABSTRACT

Despite much research on hypertext and web navigation, relatively little is known about the relationship between web navigation strategies and success. We present two exploratory studies designed to explore the relationships between several web navigation metrics that are based on similarity to an optimal path to predict task success. The data suggest that the relationships between these measures depend on the particular web navigation task.

REFERENCES

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.4 Hypertext/Hypermedia
          Subjects: Navigation; User issues

General Terms:
Experimentation, Measurement

Keywords:
compactness, path similarity, stratum, web navigation