Micro Saint: Micro Saint modeling and the human element

ABSTRACT

With new technologies emerging daily, one of the largest problems companies currently face is the challenge of upgrading slow, outdated systems. While it is common to consider things like cost efficiency and automation in new systems, companies often overlook the human element in their system redesign. By factoring in the human element, companies can avoid having to make costly adjustments to their system because of unexpected human error. Task network modeling is one approach to modeling human performance in complex systems. Micro Saint is a modeling environment that supports task network modeling and human performance modeling. This paper will discuss how to model the human element using Micro Saint along with a brief case study.