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Reducing expertise tension
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Communications of the ACM archive
Volume 47 ,  Issue 9  (September 2004) table of contents
End-user development: tools that empower users to create their own software solutions
SPECIAL ISSUE: End-user development table of contents
Pages: 39 - 40  
Year of Publication: 2004
ISSN:0001-0782
Author
Joerg Beringer  SAP--AG, Walldorf, Germany
Publisher
ACM  New York, NY, USA
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ABSTRACT

As an explicit design topic, end-user development (EUD) is rather new to human-computer interaction (HCI), although it is implicitly embedded in many design projects. What makes EUD different from other HCI topics is that in traditional HCI terms, users are experts in their tasks, and good tools should match these tasks. Conversely, end-user developers are trying to complete development tasks in which, by definition, they are not experts. Therefore, the dominating design goal of EUD tools is to compensate for a discrepancy between the user's expertise and the development task to be performed.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Fischer, G. Domain-oriented design environments. Automated Software Engineering---The International Journal of Automated Reasoning and Artificial Intelligence in Software Engineering 1, 2 (June 1994), 177--203.