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ABSTRACT
What's in it for us? For them? Where are we headed?
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Baker, Stephen and Manjeet Kripalani (2004). "Software: Will Outsourcing Hurt America's Supremacy?" Business Week, 1 March 2004, pp. 84-90.
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Chavan, Apala (2004). "The Usability Scene in India," User Experience, Vol. 3, No. 6, Summer 2004, in press.
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Choudhary, Reena (2004). IT's Everywhere & More's On The Way," The ET CIO Survey, The Economic Times Bangalore (India), 30 March 2004, p. 5.
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4
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Clark, Don (2004). "Another Lure of Outsourcing: Job Expertise," The Wall Street Journal, 12 April 2004, p. B1.
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Dolan, Kerry A., and Meredith, Robyn (2004). "A Tale of Two Cities," Forbes 2000/Offshoring, 12 April 2004, pp. 94-98ff.
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Friedman, Thomas L. "30 Little Turtles," New York Times, 29 February 2004, pp. Op-Ed, Weekend 12.
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Henderson, Carol E. (2004). Culture and Customs of India. Westport, CT, USA: Greenwood Press.
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Luce, Edward and Khozern Merchant (2004). "Outsourcing: 'The logic is inescapable': Why India believes commercial imperatives will help it beat the offshoring backlash." Financial Times. 28 January 2004, p. 13.
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Liu, Zhengjie, (2003) "Where East Beats West," User Experience, Vol. 2, No. 4, Spring 2003, pp. 8-13.
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Marcus, Aaron (2004) "On the Ins and Outs of Outsourcing," User Experience, Vol. 3, No. 6, Summer 2004, in press.
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Pink, Daniel H. (2004). "The New Face of the Silicon Age: How India became the Capital of the Computing Revolution," Wired, February 2004, pp. 94-103ff.
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Sachs, Jeffrey(2004). "Welcome to the Asian century," Fortune, January 2004, pp. 53-54.
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Sood, Aditya Dev (2004). "Guide to ICTs for Development" The Center for Knowledge Societies, Bangalore, India, info@ict4d.info, www.ict4d.info.
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Thottam, Jyoti (2004). "Is Your Job Going Abroad?" Time, 1 March 2004, pp. 26-31ff.
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REVIEW
"Celia T. Romm, PhD. : Reviewer"
This is a practitioner paper that addresses the issue of outsourcing, and its past, present, and future. As such, it would be of interest to practitioners and academics. The most important contribution of this paper is that it takes a positi
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