Learning from user experience with groupware

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

Learning from user experience with groupware

Full text

Pdf (1.02 MB)

Source

Computer Supported Cooperative Work archive
Proceedings of the 1990 ACM conference on Computer-supported cooperative work table of contents

Los Angeles, California, United States

Pages: 291 - 302

Year of Publication: 1990

ISBN:0-89791-402-3

Authors

Christine V. Bullen	Center for Information Systems Research, MIT Sloan School, 77 Massachusetts Avenue, Cambridge, MA
John L. Bennett	IBM Research Division, IBM Almaden Research Center, 650 Harry Road, San Jose, CA

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGGROUP: ACM Special Interest Group on Supporting Group Work

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 9, Downloads (12 Months): 57, Citation Count: 29

Additional Information:

references cited by index terms collaborative colleagues peer to peer

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/99332.99362 What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	Anco87	Ancona, Deborah Gladstein, "Groups in Organizations," Group Processes and Intergroup Relations, Editor Clyde Hendrick, Sage Publications, Newbury Park, CA, 1987, pp 207-230.
	Bair88	Bair, James H., and Stephen Gale, "An Investigation of the Coordinator as an Example of Computer Supported Cooperative Work," Extended Abstract, submitted to the Second Conference on Computer-Supported Cooperative Work, Portland, Oregon, September 1988.
	Bull90	Bullen, Christine V., and John L. Bennett, "Groupware In Practice: Aa Interpretation of Work Experiences," CISR Working Paper No. 205, MIT Center for Information Systems Research, Cambridge, MA 02139, March 1990.
	Carr88	Carroll, John S., and Perin, Constance, "How Expectations About Microcomputers Influence Their Organizational Consequences," Management in the 1990's Working Paper 88-044, Sloan School of Management, MIT, Cambridge, MA, 02139, April 1988.
	Ehrl87	Susan F. Ehrlich, Social and psychological factors influencing the design of office communications systems, Proceedings of the SIGCHI/GI conference on Human factors in computing systems and graphics interface, p.323-329, April 05-09, 1987, Toronto, Ontario, Canada
	Enge63	Engelbart, Douglas C., ~A Conceptual Framework for the Augmentation of Man's Intellect," in Vistas in Information Handling, Vol. 1 (P. Howerton, Ed.), Spartan Books, Washington, D.C., 1963, pp 1-29.
	Grud88	Jonathan Grudin, Why CSCW applications fail: problems in the design and evaluation of organization of organizational interfaces, Proceedings of the 1988 ACM conference on Computer-supported cooperative work, p.85-93, September 26-28, 1988, Portland, Oregon, United States [doi>10.1145/62266.62273]
	Joha88	Robert Johansen, GroupWare: Computer Support for Business Teams, The Free Press, New York, NY, 1988
	Klin89	Rob Kling , Suzanne Iacono, Desktop computerization and the organization of work, Computers in the human context: information technology, productivity, and people, MIT Press, Cambridge, MA, 1989
	Malo83	Thomas W. Malone, How do people organize their desks?: Implications for the design of office information systems, ACM Transactions on Information Systems (TOIS), v.1 n.1, p.99-112, Jan. 1983 [doi>10.1145/357423.357430]
	Mart73	James Martin, Design of Man-Computer Dialogues, Prentice Hall Professional Technical Reference, 1990
	Niel86	J. Nielsen , R. L. Mack , K. H. Bergendorff , N. L. Grischkowsky, Integrated software usage in the professional work environment: evidence from questionnaires and interviews, Proceedings of the SIGCHI conference on Human factors in computing systems, p.162-167, April 13-17, 1986, Boston, Massachusetts, United States
	Roge83	Rogers, Everett, The Diffusion of Innovation, Free Press, New York, NY, 1983.
	Ross85	Rosson, Mary Beth, "The Role of Experience in Editing," Proceedings oflNTERACT'84, Elsevier North-Holland, Amsterdam, 1985, pp 45-50.
	Sear69	Searle, John R., Speech Acts, Cambridge University Press, Cambridge, England, 1969.
	Whit88	John Whiteside , Dennis Wixon, Contextualism as a world view for the reformation of meetings, Proceedings of the 1988 ACM conference on Computer-supported cooperative work, p.369-376, September 26-28, 1988, Portland, Oregon, United States [doi>10.1145/62266.62295]
	Yate89	Yates, JoAnne, Control Through Communication: The Rise of System in American Management, Johns Hopkins University Press, Baltimore, MD, 1989.

CITED BY 29

	Jane N. Mosier , Susan G. Tammaro, When Are Group Scheduling Tools Useful?, Computer Supported Cooperative Work, v.6 n.1, p.53-70, Apr 1, 1997
	Peter J. Spellman , Jane N. Mosier , Lucy M. Deus , Jay A. Carlson, Collaborative virtual workspace, Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge, p.197-203, November 16-19, 1997, Phoenix, Arizona, United States
	Wanda J. Orlikowski, Learning from Notes: organizational issues in groupware implementation, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.362-369, November 01-04, 1992, Toronto, Ontario, Canada
	Jonathan Grudin, Groupware and social dynamics: eight challenges for developers, Communications of the ACM, v.37 n.1, p.92-105, Jan. 1994
	Gerhard Fischer , Jonathan Grudin , Andreas Lemke , Raymond McCall , Jonathan Ostwald , Brent Reeves , Frank Shipman, Supporting indirect collaborative design with integrated knowledge-based design environments, Human-Computer Interaction, v.7 n.3, p.281-314, September 1992
	Jonathan Allen, Groupware and social reality, ACM SIGCAS Computers and Society, v.22 n.1-4, p.24-28, Oct. 1992
	Kazuo Okamura , Wanda J. Orlikowski , Masayo Fujimoto , JoAnne Yates, Helping CSCW applications succeed: the role of mediators in the context of use, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.55-65, October 22-26, 1994, Chapel Hill, North Carolina, United States
	S. G. Tammaro , J. N. Mosier , N. C. Goodwin , G. Spitz, Collaborative Writing Is Hard to Support: A Field Study of Collaborative Writing, Computer Supported Cooperative Work, v.6 n.1, p.19-51, Apr 1, 1997
	Esa Auramäki , Mike Robinson , Ann Aaltonen , Mikko Kovalainen , Arja Liinamaa , Taina Tuuna-Väiskä, Paperwork at 78kph, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.370-379, November 16-20, 1996, Boston, Massachusetts, United States
	Li Shu , Woodie Flowers, Groupware experiences in three-dimensional computer-aided design, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.179-186, November 01-04, 1992, Toronto, Ontario, Canada
	Saul Greenberg, Personalizable groupware: accommodating individual roles and group differences, Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work, p.17-31, September 25-27, 1991, Amsterdam, The Netherlands
	Mark Roseman , Saul Greenberg, Building flexible groupware through open protocols, Proceedings of the conference on Organizational computing systems, p.279-288, November 01-04, 1993, Milpitas, California, United States
	Anthony LaMarca , W. Keith Edwards , Paul Dourish , John Lamping , Ian Smith , Jim Thornton, Taking the work out of workflow: mechanisms for document-centered collaboration, Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work, p.1-20, September 12-16, 1999, Copenhagen, Denmark
	A. Agostini , G. de Michelis , M. A. Grasso , S. Patriarca, Reengineering a business process with an innovative workflow management system: a case study, Proceedings of the conference on Organizational computing systems, p.154-165, November 01-04, 1993, Milpitas, California, United States
	Bettina Törpel , Volkmar Pipek , Markus Rittenbruch, Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers, Computer Supported Cooperative Work, v.12 n.4, p.381-409, 2003
	Mike Robinson , Liam Bannon, Questioning representations, Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work, p.219-233, September 25-27, 1991, Amsterdam, The Netherlands
	Finn Kensing , Jesper Simonsen , Keld Bødker, Participatory Design at a Radio Station, Computer Supported Cooperative Work, v.7 n.3-4, p.243-271, 1998
	Giorgio De Michelis , M. Antonietta Grasso, Situating conversations within the language/action perspective: the Milan conversation model, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.89-100, October 22-26, 1994, Chapel Hill, North Carolina, United States
	Finn Kensing , Jesper Simonsen , Keld Bødker, Designing for cooperation at a radio station, Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work, p.329-344, September 07-11, 1997, Lancaster, UK
	Frank M. Shipman, III , Catherine C. Marshall, Formality Considered Harmful: Experiences, EmergingThemes, and Directions on the Use of Formal Representations inInteractive Systems, Computer Supported Cooperative Work, v.8 n.4, p.333-352, Oct. 1999
	Finn Kensing , Jesper Simonsen , Keld Bø;dker, MUST: a method for participatory design, Human-Computer Interaction, v.13 n.2, p.167-198, June 1998
	Catherine Plaisant , Aaron Clamage , Hilary Browne Hutchinson , Benjamin B. Bederson , Allison Druin, Shared family calendars: Promoting symmetry and accessibility, ACM Transactions on Computer-Human Interaction (TOCHI), v.13 n.3, p.313-346, September 2006
	Lucy Suchman, Do categories have politics? the language/action perspective reconsidered, Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work, p.1-14, September 13-17, 1993, Milan, Italy
	Carla Simone , Monica Divitini, Integrating Contexts to Support Coordination: TheCHAOS Project, Computer Supported Cooperative Work, v.8 n.3, p.239-283, June 1999
	Helena Karsten, Collaboration and collaborative information technologies: a review of the evidence, ACM SIGMIS Database, v.30 n.2, p.44-65, Spring 1999
	Alessandra Agostini , Giorgio De Michelis , Maria Antonietta Grasso, Rethinking CSCW systems: the architecture of MILANO, Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work, p.33-48, September 07-11, 1997, Lancaster, UK
	Bjørn Erik Munkvold, References, Implementing collaboration technologies in industry: case examples and lessons learned, Springer-Verlag, London, 2003
	Nicolas Ducheneaut , Leon A. Watts, In search of coherence: a review of e-mail research, Human-Computer Interaction, v.20 n.1, p.11-48, June 2005
	Saul Greenberg, An annotated bibliography of computer supported cooperative work, ACM SIGCHI Bulletin, v.23 n.3, p.29-62, July 1991