BPM: The Promise and the Challenge

ABSTRACT

Over the last decade, businesses and governments have been giving increasing attention to business processes—to their description, automation, and management. This interest grows out of the need to streamline business operations, consolidate organizations, and save costs, reflecting the fact that the process is the basic unit of business value within an organization.

REFERENCES

• 1: 1. Leyman, F., Roller, D., and Schmidt, M.-T. Web services and business process management. IBM Systems Journal 41, 2 (2002) 198.
• 2: 2. CSC's Catalyst 4D development methodology.
• 3: 3. Hammer, M., and Champy, J. Reengineering the Corporation . New York: HarperCollins, 1993.
• 4: 4. Hammer, M. Beyond Reengineering. New York: Harper-Business, 1996.
• 5: 5. Workflow Management Coalition: see http:// www.wfmc.org; Business Process Management Initiative: see http://www.bpmi.org; World Wide Web Consortium: see http://www.w3.org; OASIS: see http: //www.oasis-open.org.
• 6: 6. Business Process Execution Language for Web Services, Version 1.0. IBM: see http://www.ibm.com/ developerworks/library/ws-bpel/.
• 7: 7. Unless they have been previously wrapped as Web services.
• 8: 8. The Standish Group. The Chaos Report (1994), http: //www.standishgroup.com/sample_research/chaos_ 1994_1.php.
• 9: 9. McCoy, D. Business activity monitoring (BAM)--deeper meanings, Business Integration Journal (Aug. 2003), http: //www.bijonline.com/Article.asp?ArticleID=755.
• 10: Howard Smith , Peter Fingar, Business Process Management: The Third Wave, Meghan-Kiffer Press, 2006

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.3 Software Management
          Subjects: Software process

Additional Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Systems analysis and design
      K.6.3 Software Management
          Subjects: Software development

General Terms:
Algorithms, Management, Performance