Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Borns, Laura. Gathering Usability Data for Mission Critical Projects: One Method is Not Enough. 2003 Usability Professionals' Association Conference. Presentation at Usability Professionals Association Conference UPA 2003: Ubiquitous Usability, Scottsdale, Arizona, June 23 -27, 2003.
	2	Canadian Economy Online. Economic Concepts: Innovation. Updated July 29, 2002. Available at http://canadianeconomy.gc.ca/english/economy/innovation.html
	3	Cheskin and Fitch:Worldwide. Fast, Focused & Fertile: The Innovation Evolution, Sept. 2003. Available at www.cheskin.com/p/pr.asp?mlid=32&prid=23
	4	Drinks that are fit to grip-and chug. BusinessWeek Online (May 29, 2001). Available at www.businessweek.com/bwdaily/dnflash/may2001/nf20010529_825.htm
	5	GE always has innovation on its mind., USA Today (Nov. 20, 2002). Available at www.usatoday.com/money/workplace/2002-11-10-ge_x.htm
	6	New bottles carry drinks with a twist. The Cavalier Daily (Aug. 27, 2001). Available at www.cavalierdaily.com/CVArticle.asp?ID=8788&pid=739
	7	Nielsen, Jakob. Flash: 99% Bad. Oct. 29, 2000. Available at www.useit.com/alertbox/20001029.html
	8	Yvonne Rogers , Victoria Bellotti, Grounding blue-sky research: how can ethnography help?, interactions, v.4 n.3, p.58-63, May/June 1997  [doi>10.1145/255392.255404]
	9	UK Government, Performance and Innovation Unit. Resource productivity: making more with less, Nov. 2001. Available at www.number-10.gov.uk/su/resource/downloads/resource-productivity.pdf
	10	UsabilityNet. ISO 13407. Human-centred design processes for interactive systems, 1999. Overview available at www.usabilitynet.org/tools/13407stds.htm

• Data structures for quadtree approximation and compression Communications of the ACM   28, 9
  Hanan Samet
  
  
• A hierarchical single-key-lock access control using the Chinese remainder theorem Proceedings of the 1992 ACM/SIGAPP Symposium on Applied computing
  Kim S. Lee ,  Huizhu Lu ,  D. D. Fisher
  
  
• Putting innovation to work: adoption strategies for multimedia communication systems Communications of the ACM   34, 12
  Ellen Francik ,  Susan Ehrlich Rudman ,  Donna Cooper ,  Stephen Levine
  
  
• The GemStone object database management system Communications of the ACM   34, 10
  Paul Butterworth ,  Allen Otis ,  Jacob Stein
  
  
• An intelligent component database for behavioral synthesis Proceedings of the 27th ACM/IEEE Design Automation Conference on
  Gwo-Dong Chen ,  Daniel D. Gajski