The emotion commotion

ABSTRACT

The computer-human interaction (CHI) community's interest in emotions is heating up. Beyond usability, professionals are taking part in provocative discussions of appeal, desire, pleasure, even frustration---and, no doubt, pain. Before we get carried away, let's review the territory.

REFERENCES

• 1: Scott Brave , Clifford Nass, Emotion in human-computer interaction, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
• 2: Buck, Ross. Typology of Emotions, 2002. Available at wattlab.coms.uconn.edu/ftp/users/rbuck/UConn9-00/sld001.htm (accessed April 2002).
• 3: Calhoun, C., & Solomon, R. C. (Eds.) What is an emotion? Classic Readings in Philosophical Psychology. New York: Oxford University Press, 1984.
• 4: Cockton, Gilbert, ed. From doing to being: Bringing emotion into interaction. Special issue of Interacting with Computers 14, Elsevier, Amsterdam, 2002.
• 5: Desmet, Pieter M.A. Designing Emotions. Doctoral dissertation. Delft University of Technology, 2002 (ISBN 90-9015877-4).
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• 7: Ekman, Paul. Available at www.paulekman.com/ (accessed on 1 September 2003). Contains extensive bibliography.
• 8: Fussell, Susan R. The Verbal Communication of Emotions: Interdisciplinary Perspectives. Lawrence Erlbaum, Mahwah, NJ, 2002.
• 9: Gage, Debbie and McCormick, John. Prada: the Science of Desire (December 16, 2002). Available at www.baselinemag.com/article2/0,3959,772305,00.asp. The article is a case study of Prada's use of advanced technology in its first Epicenter store: transparent doors on fitting rooms that are supposed to become opaque when customers step in.
• 10: Griffiths, Paul E. Basic Emotions, Complex Emotions, Machiavellian Emotions, 2002. Available at philsci-archive.pitt.edu/archive/00000604/
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• 14: Massachusetts Institute of Technology. Media Lab, Affective Computing Research Group. Available at affect.media.mit.edu/AC_affect.html. Contains extensive bibliography.
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• 16: Paulos, John Allen. Mathematics and Humor. University of Chicago Press, 1980.
• 17: Prochnow, Herbert V. The Public Speaker's Treasure Chest: A Compendium of Source Material to Make Your Speech Sparkle. Harper and Brothers, New York, 1942.
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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)