Get your product used in anger!: (before assuming you understand its requirements)

ABSTRACT

Some months ago, Carl wrote to an email list about a bike light and a new requirement that he had discovered after using the light "in anger." "Anger!" I thought. "What a perfect topic for The Whiteboard! Use a product, get mad about its design, and take advantage of your anger to derive important but hidden requirements." It was only on receiving Carl's first draft that I discovered he wasn't talking about anger at all. In the UK, to use something "in anger" means to use it for real. But in fact, Carl does get angry about bad design. And I think that's a good thing.---Elizabeth Buie

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.2 Design Tools and Techniques