Artifact as theory-nexus: hermeneutics meets theory-based design

ABSTRACT

We suggest that HCI designs characteristically embody multiple, distinct psychological claims, that virtually every aspect of a system's usability is overdetermined by independent psychological rationales inherent in its design. These myriad claims cohere in being implemented together in a running system. Thus, HCI artifacts themselves are perhaps the most effective medium for theory development in HCI. We advance a framework for articulating the psychological claims embodied by artifacts. This proposal reconciles the contrasting perspectives of theory-based design and hermeneutics, and clarifies the apparent paradox of HCI application leading HCI theory.

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INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.6 Programming Environments

          Nouns: HyperCard

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

  I. Computing Methodologies
  I.7 DOCUMENT AND TEXT PROCESSING

  K. Computing Milieux
  K.3 COMPUTERS AND EDUCATION
      K.3.1 Computer Uses in Education
          Subjects: Computer-assisted instruction (CAI)
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Systems analysis and design

General Terms:
Design, Management, Theory