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Principles of survey research part 4: questionnaire evaluation
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Volume 27 ,  Issue 3  (May 2002) table of contents
COLUMN: Principles of survey research table of contents
Pages: 20 - 23  
Year of Publication: 2002
ISSN:0163-5948
Authors
Barbara Kitchenham  Keele University, Staffs, UK
Shari Lawrence Pfleeger  RAND Corporation, Arlington, VA
Publisher
ACM  New York, NY, USA
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ABSTRACT

This article discusses how to avoid biased questions in survey instruments, how to motivate people to complete instruments and how to evaluate instruments. In the context of survey evaluation, we discuss how to assess survey reliability i.e. how reproducible a survey's data is and survey validity i.e. how well a survey instrument measures what it sets out to measure.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Linda Bourque and Eve Fielder, How to conduct self-administered and mail surveys, Sage Publications Inc., 1995.
 
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L.J. Cronbach, "Coefficient alpha and internal structure of tests," Psychometrika, 16(2), 1951, pp. 297--334.
 
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Howard Schuman and Stanley Presser, Questions and Answers in Attitude Surveys: Experiments on Question Form, Wording and Context. Sage Publications, Inc. 1996.


Collaborative Colleagues:
Barbara Kitchenham: colleagues
Shari Lawrence Pfleeger: colleagues