Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Cf. National Association for Computing Qualifications (NACCQ) website: http//www.naccq.ac.nz
	2	Orlikowski W., Baroudi J., (1991) Studying Information Technology in Organizations: Research Approaches and Assumptions, Information Systems Research, 2;1 pp. 1-26
	3	Habermas J., (1972), Knowledge and Human Interests, Theory and Practice, Communication and the Evolution of Society, tr. J. J. Shapiro, Heinemann, London
	4	Carr W., Kemmis S., (1983), Becoming Critical: Knowing Through Action Research, Deakin University Press, Victoria
	5	Vicki L. Almstrum , Nell Dale , Anders Berglund , Mary Granger , Joyce Currie Little , Diane M. Miller , Marian Petre , Paul Schragger , Fred Springsteel, Evaluation: turning technology from toy to tool: report of the working group on evaluation, Proceedings of the 1st conference on Integrating technology into computer science education, p.201-217, June 02-06, 1996, Barcelona, Spain
	6	Dick B., (2000), Action Research Resources. Southern Cross University. Retrieved January 24, 2001 from the World Wide Web: http://www.scu.edu.au/schools/gcm/ar/arhome.html
	7	Heinz K. Klein , Michael D. Myers, A set of principles for conducting and evaluating interpretive field studies in information systems, MIS Quarterly, v.23 n.1, p.67-93, March 1999  [doi>10.2307/249410]

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