Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Gary Perlman, The FirstSearch user interface architecture: universal access for any user, in many languages, on any platform, Proceedings on the 2000 conference on Universal Usability, p.1-8, November 16-17, 2000, Arlington, Virginia, United States  [doi>10.1145/355460.355465]
	2	Ben Shneiderman, Universal usability, Communications of the ACM, v.43 n.5, p.84-91, May 2000  [doi>10.1145/332833.332843]
	3	U.S. Dept. of Commerce. National Telecommunications and Information Administration. Falling Through the Net: Defining the Digital Divide. Washington, DC, July 1999 (www.ntia.doc.gov/ntiahome/digitaldivide/).

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