The effects of workspace awareness support on the usability of real-time distributed groupware

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The effects of workspace awareness support on the usability of real-time distributed groupware

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ACM Transactions on Computer-Human Interaction (TOCHI) archive
Volume 6 , Issue 3 (September 1999) table of contents

Pages: 243 - 281

Year of Publication: 1999

ISSN:1073-0516

Authors

Carl Gutwin	Univ. of Saskatchewan, Saskatoon, Sask., Canada
Saul Greenberg	Univ. of Calgary, Calgary, Alta., Canada

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 16, Downloads (12 Months): 164, Citation Count: 28

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REFERENCES

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CITED BY 29

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	Donald Cox , Saul Greenberg, Supporting collaborative interpretation in distributed Groupware, Proceedings of the 2000 ACM conference on Computer supported cooperative work, p.289-298, December 2000, Philadelphia, Pennsylvania, United States
	Wendy A. Schafer , Doug A. Bowman, Integrating 2D and 3D views for spatial collaboration, Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, November 06-09, 2005, Sanibel Island, Florida, USA
	Alexandre Pereira Meire , Marcos R. Borges , Renata Mendes Araújo, Supporting multiple viewpoints in collaborative graphical editing, Multimedia Tools and Applications, v.32 n.2, p.185-208, February 2007
	Eva-Lotta Sallnäs, Effects of communication mode on social presence, virtual presence, and performance in collaborative virtual environments, Presence: Teleoperators and Virtual Environments, v.14 n.4, p.434-449, August 2005
	Steven Xia , David Sun , Chengzheng Sun , David Chen , Haifeng Shen, Leveraging single-user applications for multi-user collaboration: the coword approach, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
	Mauro Cherubini , Marc-Antoine Nüssli , Pierre Dillenbourg, Deixis and gaze in collaborative work at a distance (over a shared map): a computational model to detect misunderstandings, Proceedings of the 2008 symposium on Eye tracking research & applications, March 26-28, 2008, Savannah, Georgia
	Jeff Dyck , Carl Gutwin , Sriram Subramanian , Christopher Fedak, High-performance telepointers, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
	Chengzheng Sun , Steven Xia , David Sun , David Chen , Haifeng Shen , Wentong Cai, Transparent adaptation of single-user applications for multi-user real-time collaboration, ACM Transactions on Computer-Human Interaction (TOCHI), v.13 n.4, p.531-582, December 2006
	N. Nova , T. Wehrle , J. Goslin , Y. Bourquin , P. Dillenbourg, Collaboration in a multi-user game: impacts of an awareness tool on mutual modeling, Multimedia Tools and Applications, v.32 n.2, p.161-183, February 2007
	Wendy A. Schafer , Doug A. Bowman, Supporting Distributed Spatial Collaboration: An Investigation of Navigation and Radar View Techniques, Geoinformatica, v.10 n.2, p.123-158, June 2006
	David Pinelle , Carl Gutwin, Designing for loose coupling in mobile groups, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA
	Xiaolong Zhang , George W. Furnas, Social interactions in multiscale CVEs, Proceedings of the 4th international conference on Collaborative virtual environments, p.31-38, September 30-October 02, 2002, Bonn, Germany
	Mauro Cherubini , Pierre Dillenbourg, The effects of explicit referencing in distance problem solving over shared maps, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
	David Pinelle , Nelson Wong , Tadeusz Stach , Carl Gutwin, Usability heuristics for networked multiplayer games, Proceedings of the ACM 2009 international conference on Supporting group work, May 10-13, 2009, Sanibel Island, Florida, USA
	Jay Budzik , Shannon Bradshaw , Xiaobin Fu , Kristian J. Hammond, Supporting on-line resource discovery in the context of ongoing tasks with proactive software assistants, International Journal of Human-Computer Studies, v.56 n.1, p.47-74, January 2002
	Bonnie A. Nardi , Steve Whittaker , Heinrich Schwarz, NetWORKers and their Activity in IntensionalNetworks, Computer Supported Cooperative Work, v.11 n.1-2, p.205-242, 2002
	David Pinelle , Carl Gutwin , Saul Greenberg, Task analysis for groupware usability evaluation: Modeling shared-workspace tasks with the mechanics of collaboration, ACM Transactions on Computer-Human Interaction (TOCHI), v.10 n.4, p.281-311, December 2003
	Kjeld Schmidt, The Problem with 'Awareness': Introductory Remarks on 'Awareness in CSCW', Computer Supported Cooperative Work, v.11 n.3, p.285-298, 2002
	Brian Hanks, Empirical evaluation of distributed pair programming, International Journal of Human-Computer Studies, v.66 n.7, p.530-544, July, 2008
	Anita Sarma , Gerald Bortis , Andre van der Hoek, Towards supporting awareness of indirect conflicts across software configuration management workspaces, Proceedings of the twenty-second IEEE/ACM international conference on Automated software engineering, November 05-09, 2007, Atlanta, Georgia, USA
	Piritta Leinonen , Sanna Järvelä , Päivi Häkkinen, Conceptualizing the Awareness of Collaboration: A Qualitative Study of a Global Virtual Team, Computer Supported Cooperative Work, v.14 n.4, p.301-322, August 2005
	Diane H. Sonnenwald , Kelly L. Maglaughlin , Mary C. Whitton, Designing to support situation awareness across distances: an example from a scientific collaboratory, Information Processing and Management: an International Journal, v.40 n.6, p.989-1011, November 2004
	Joachim Kimmerle , Ulrike Cress , Friedrich W. Hesse, An interactional perspective on group awareness: Alleviating the information-exchange dilemma (for everybody?), International Journal of Human-Computer Studies, v.65 n.11, p.899-910, November, 2007
	Gary M. Olson , Judith S. Olson, Groupware and computer-supported cooperative work, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Brian P. Bailey , Jacob T. Biehl , Damon J. Cook , Heather E. Metcalf, Adapting paper prototyping for designing user interfaces for multiple display environments, Personal and Ubiquitous Computing, v.12 n.3, p.269-277, January 2008
	R. Harr , M. Wiberg, Lost in translation: investigating the ambiguity of availability cues in an online media space, Behaviour & Information Technology, v.27 n.3, p.243-262, May 2008
	John M. Carroll , Dennis C. Neale , Philip L. Isenhour , Mary Beth Rosson , D. Scott McCrickard, Notification and awareness: synchronizing task-oriented collaborative activity, International Journal of Human-Computer Studies, v.58 n.5, p.605-632, May 2003
	Prasun Dewan, An Integrated Approach to Designing and Evaluating CollaborativeApplications and Infrastructures, Computer Supported Cooperative Work, v.10 n.1, p.75-111, Jan. 2001

INDEX TERMS

Primary Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.3 Group and Organization Interfaces
Subjects: Synchronous interaction

Additional Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
Subjects: Evaluation/methodology

I. Computing Methodologies
I.3 COMPUTER GRAPHICS
I.3.6 Methodology and Techniques
Subjects: Interaction techniques

General Terms:
Experimentation, Human Factors, Measurement

Keywords:
computer-supported cooperative work, real-time distibuted groupware, usability, workspace awareness

REVIEW

"Raphael M. Malyankar : Reviewer"

Gutwin and Greenberg test the hypothesis that improving “workspace awareness” in groupware improves its usability. Workspace awareness is defined as knowledge of who is in the workspace, what they are doing, and where. The experime more...

Collaborative Colleagues:

Carl Gutwin: colleagues

Saul Greenberg: colleagues

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