Using the cognitive walkthrough for operating procedures

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Using the cognitive walkthrough for operating procedures

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interactions archive
Volume 6 , Issue 3 (May/June 1999) table of contents

Pages: 31 - 37

Year of Publication: 1999

ISSN:1072-5520

Author

David G. Novick

European Institute of Cognitive Sciences and Engineering, Toulouse, France

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 5, Downloads (12 Months): 60, Citation Count: 3

Additional Information:

references cited by index terms review collaborative colleagues peer to peer

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Guy A. Boy, Cognitive function analysis for human-centered automation of safety-critical systems, Proceedings of the SIGCHI conference on Human factors in computing systems, p.265-272, April 18-23, 1998, Los Angeles, California, United States [doi>10.1145/274644.274682]
	2	Degani, A., and Wiener, E. Procedures in complex systems: The airline cockpit. IEEE Transactions on Systems, Man, and Cybernetics 27, 3 (1997), 302-312.
	3	Jonathan Grudin, Interface, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.269-278, October 07-10, 1990, Los Angeles, California, United States [doi>10.1145/99332.99360]
	4	Clayton Lewis , Peter G. Polson , Cathleen Wharton , John Rieman, Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces, Proceedings of the SIGCHI conference on Human factors in computing systems: Empowering people, p.235-242, April 01-05, 1990, Seattle, Washington, United States [doi>10.1145/97243.97279]
	5	Norman, D. Cognitive engineering. In Norman, D., and Draper, S. (eds.), User Centered System Design. Lawrence Erlbaum Associates, Inc., Hillsdale, NJ, 1986.
	6	Novick, D., and Chater, M. Evaluating the design of human-machine cooperation: The cognitive walkthrough for operating procedures. In Proceedings of the Conference on Cognitive Science Approaches to Process Control (CSAPC 99), Lille, France, forthcoming.
	7	Cathleen Wharton , Janice Bradford , Robin Jeffries , Marita Franzke, Applying cognitive walkthroughs to more complex user interfaces: experiences, issues, and recommendations, Proceedings of the SIGCHI conference on Human factors in computing systems, p.381-388, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.142864]
	8	Cathleen Wharton , John Rieman , Clayton Lewis , Peter Polson, The cognitive walkthrough method: a practitioner's guide, Usability inspection methods, John Wiley & Sons, Inc., New York, NY, 1994

CITED BY 3

	David G. Novick, Testing documentation with "low-tech" simulation, Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork, September 24-27, 2000, Cambridge, Massachusetts
	Ramesh Farzanfar , Joseph Finkelstein , Robert H. Friedman, Testing the Usability of Two Automated Home-Based Patient-Management Systems, Journal of Medical Systems, v.28 n.2, p.143-153, April 2004
	Silvia Gabrielli , Valeria Mirabella , Stephen Kimani , Tiziana Catarci, Supporting cognitive walkthrough with video data: a mobile learning evaluation study, Proceedings of the 7th international conference on Human computer interaction with mobile devices & services, September 19-22, 2005, Salzburg, Austria

INDEX TERMS

Primary Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
Subjects: Evaluation/methodology

General Terms:
Design, Human Factors, Management

REVIEW

"D. Charles Hair : Reviewer"

Work that has extended the use of the cognitive walkthrough from evaluation of computer user interfaces to evaluation of operating procedures is described in this paper. The author distinguishes operating procedures as step-by-step user instru more...

Collaborative Colleagues:

David G. Novick: colleagues

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