Combining training and customer documentation into modular, reusable information

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Combining training and customer documentation into modular, reusable information

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ACM Special Interest Group for Design of Communication archive
Proceedings of the 16th annual international conference on Computer documentation table of contents

Quebec, Quebec, Canada

Pages: 18 - 22

Year of Publication: 1998

ISBN:1-58113-004-X

Authors

Mildred E. McGuire	Lucent Technologies, 1600 Osgood St., N Andover, MA
Gregory D. Henderson	Lucent Technologies, 6200 E. Broad St., Columbus, OH
James M. Moran	Lucent Technologies, 1600 Osgood St., N. Andover, MA
Lee Anne Center	Lucent Technologies, 1600 Osgood St., N Andover, MA
Lori Ely	Lucent Technologies, 6200 E. Broad St., Columbus, OH

Sponsor

SIGDOC: ACM Special Interest Group for Design of Communications

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 1, Downloads (12 Months): 4, Citation Count: 0

Additional Information:

index terms collaborative colleagues peer to peer

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INDEX TERMS

Primary Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
Subjects: Training, help, and documentation

Additional Classification:
D. Software
D.2 SOFTWARE ENGINEERING
D.2.7 Distribution, Maintenance, and Enhancement
Subjects: Documentation

H. Information Systems
H.1 MODELS AND PRINCIPLES

General Terms:
Design, Documentation, Human Factors, Languages, Performance

Keywords:
components, infoware, modular, reusable, single-source, training

Collaborative Colleagues:

Mildred E. McGuire: colleagues

Gregory D. Henderson: colleagues

James M. Moran: colleagues

Lee Anne Center: colleagues

Lori Ely: colleagues

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