Customer connection creates a winning product

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Customer connection creates a winning product: building success with contextual techniques

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interactions archive
Volume 6 , Issue 1 (Jan./Feb. 1999) table of contents

Pages: 50 - 57

Year of Publication: 1999

ISSN:1072-5520

Author

Chris Rockwell

R&R Research, Inc., 1373 Grandview Ave., Suite 210, Columbus, OH

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 6, Downloads (12 Months): 27, Citation Count: 2

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references cited by index terms peer to peer

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Hugh Beyer , Karen Holtzblatt, Contextual design: defining customer-centered systems, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1998
	2	Paula Curtis , Tammy Heiserman , David Jobusch , Mark Notess , Jayson Webb, Customer-focused design data in a large, multi-site organization, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.608-615, May 15-20, 1999, Pittsburgh, Pennsylvania, United States [doi>10.1145/302979.303170]
	3	DeBono E. Lateral Thinking-- Creativity Step by Step. HarperCollins, New York, 1990.
	4	Lanning, M.J. Delivering Profitable Value: A Revolutionary Framework to Accelerate Growth & Generate Wealth, Perseus, Reading, MA, 1998.
	5	Maney, K. Building the Net's Future--Even Experts Can Only Guess What's Next. USA Today- Final Edition (April 22, 1998), lB.
	6	Dennis Wixon , Judith Ramey, Field methods casebook for software design, John Wiley & Sons, Inc., New York, NY, 1996

CITED BY 2

	Paula Curtis , Tammy Heiserman , David Jobusch , Mark Notess , Jayson Webb, Customer-focused design data in a large, multi-site organization, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.608-615, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
	Elin Rønby Pedersen , Greg Wolff, Paper interface to electronic medical records: a case of usage-driven technology appropriation, Proceedings of the 7th ACM conference on Designing interactive systems, p.40-49, February 25-27, 2008, Cape Town, South Africa