| Informal workplace communication: what is it like and how might we support it? |
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Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI conference on Human factors in computing systems: celebrating interdependence
table of contents
Boston, Massachusetts, United States
Pages: 131 - 137
Year of Publication: 1994
ISBN:0-89791-650-6
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Authors
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Steve Whittaker
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Lotus Development Corporation, 1 Rogers St., Cambridge, MA and Office Appliances Dept., Hewlett-Packard Laboratories, Filton Road, Bristol, BS12 6QZ, UK
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David Frohlich
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Office Appliances Dept., Hewlett-Packard Laboratories, Filton Road, Bristol, BS12 6QZ, UK
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Owen Daly-Jones
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Office Appliances Dept., Hewlett-Packard Laboratories, Filton Road, Bristol, BS12 6QZ, UK and Dept. of Psychology, U. of York, York Y01 5DD, UK
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| Bibliometrics |
Downloads (6 Weeks): 46, Downloads (12 Months): 427, Citation Count: 102
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REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Kenton O'Hara , Mark Perry , Abigail Sellen , Barry Brown, Exploring the relationship between mobile phone and document activity during business travel, Wireless world: social and interactional aspects of the mobile age, Springer-Verlag New York, Inc., New York, NY, 2001
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John C. Tang , Ellen A. Isaacs , Monica Rua, Supporting distributed groups with a Montage of lightweight interactions, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.23-34, October 22-26, 1994, Chapel Hill, North Carolina, United States
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Jeremy M. Heiner , Scott E. Hudson , Kenichiro Tanaka, The information percolator: ambient information display in a decorative object, Proceedings of the 12th annual ACM symposium on User interface software and technology, p.141-148, November 07-10, 1999, Asheville, North Carolina, United States
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James D. Herbsleb , David L. Atkins , David G. Boyer , Mark Handel , Thomas A. Finholt, Introducing instant messaging and chat in the workplace, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA
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Elaine M. Huang , Daniel M. Russell , Alison E. Sue, IM here: public instant messaging on large, shared displays for workgroup interactions, Proceedings of the SIGCHI conference on Human factors in computing systems, p.279-286, April 24-29, 2004, Vienna, Austria
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Steve Whittaker , Julia Hirschberg , John Choi , Don Hindle , Fernando Pereira , Amit Singhal, SCAN: designing and evaluating user interfaces to support retrieval from speech archives, Proceedings of the 22nd annual international ACM SIGIR conference on Research and development in information retrieval, p.26-33, August 15-19, 1999, Berkeley, California, United States
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Maria Danninger , Leila Takayama , Qianying Wang , Courtney Schultz , Jörg Beringer , Paul Hofmann , Frankie James , Clifford Nass, Can you talk or only touch-talk: A VoIP-based phone feature for quick, quiet, and private communication, Proceedings of the 9th international conference on Multimodal interfaces, November 12-15, 2007, Nagoya, Aichi, Japan
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Ellen Isaacs , Alan Walendowski , Steve Whittaker , Diane J. Schiano , Candace Kamm, The character, functions, and styles of instant messaging in the workplace, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
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Mark Perry , Kenton O'hara , Abigail Sellen , Barry Brown , Richard Harper, Dealing with mobility: understanding access anytime, anywhere, ACM Transactions on Computer-Human Interaction (TOCHI), v.8 n.4, p.323-347, December 2001
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Ellen Isaacs , Alan Walendowski , Dipti Ranganthan, Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA
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Ellen A. Isaacs , John C. Tang , Trevor Morris, Piazza: a desktop environment supporting impromptu and planned interactions, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.315-324, November 16-20, 1996, Boston, Massachusetts, United States
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Andrew Singer , Debby Hindus , Lisa Stifelman , Sean White, Tangible progress: less is more in Somewire audio spaces, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.104-111, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
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Paul M. Aoki , Matthew Romaine , Margaret H. Szymanski , James D. Thornton , Daniel Wilson , Allison Woodruff, The mad hatter's cocktail party: a social mobile audio space supporting multiple simultaneous conversations, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
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Peter J. Thomas , John F. Meech , Robert D. Macredie, A framework for the development of information appliances, Proceedings of the 1995 ACM symposium on Applied computing, p.396-400, February 26-28, 1995, Nashville, Tennessee, United States
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Kent Lyons , Christopher Skeels , Thad Starner , Cornelis M. Snoeck , Benjamin A. Wong , Daniel Ashbrook, Augmenting conversations using dual-purpose speech, Proceedings of the 17th annual ACM symposium on User interface software and technology, October 24-27, 2004, Santa Fe, NM, USA
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Mik Lamming , Marge Eldridge , Mike Flynn , Chris Jones , David Pendlebury, Satchel: providing access to any document, any time, anywhere, ACM Transactions on Computer-Human Interaction (TOCHI), v.7 n.3, p.322-352, Sept. 2000
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Debby Hindus , Mark S. Ackerman , Scott Mainwaring , Brian Starr, Thunderwire: a field study of an audio-only media space, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.238-247, November 16-20, 1996, Boston, Massachusetts, United States
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Quentin Jones , Sukeshini A. Grandhi , Steve Whittaker , Keerti Chivakula , Loren Terveen, Putting systems into place: a qualitative study of design requirements for location-aware community systems, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
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Hanna Stelmaszewska , Bob Fields , Ann Blandford, The roles of time, place, value and relationships in collocated photo sharing with camera phones, Proceedings of the 22nd British HCI Group Annual Conference on HCI 2008: People and Computers XXII: Culture, Creativity, Interaction, September 01-05, 2008, Liverpool, United Kingdom
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Jens Bergqvist , Per Dahlberg , Fredrik Ljungberg , Steinar Kristoffersen, Moving out of the meeting room: exploring support for mobile meetings, Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work, p.81-98, September 12-16, 1999, Copenhagen, Denmark
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Saeko Nomura , Jeremy Birnholtz , Oya Rieger , Gilly Leshed , Deborah Trumbull , Geri Gay, Cutting into collaboration: understanding coordination in distributed and interdisciplinary medical research, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
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Steve Whittaker , Quentin Jones , Bonnie Nardi , Mike Creech , Loren Terveen , Ellen Isaacs , John Hainsworth, ContactMap: Organizing communication in a social desktop, ACM Transactions on Computer-Human Interaction (TOCHI), v.11 n.4, p.445-471, December 2004
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