Collaboration-oriented design of disaster response system

ABSTRACT

It is of the utmost importance, we argue, to specifically tailor disaster response systems with users' collaboration in mind. Such an approach, building on top of, and extending the classic single- and multi-user Human-Computer Interaction paradigm is described in this paper. In what follows, we outline our evacuation support system for walking wounded. The proposed system follows a user-centered design method, coupled with navigationally relevant aspects of human cognition and exemplifies our collaboration-oriented design.

REFERENCES

• 1: Kean, T.H., and Hamilton, T.H., The 9/11 Commission Report: Final Report of the National Commission on Terrorist Attacks Upon the United States, W.W. Norton & Company Ltd, New York, 2004.
• 2: Mikawa, S., Strong Angel III: Integrated Disaster Response Demonstration. Strong Angel III Interim Report, version 10 November 2006, (2006).
• 3: Gunawan, L.T., Voshell, M., Oomes, A.H.J. & Woods, D., "Envisioning collaboration at a distance for the evacuation of walking wounded", Proceedings of the 4th International ISCRAM Conference (2007), 431--437.
• 4: David D. Woods , Erik Hollnagel, Joint Cognitive Systems, CRC Press, Inc., Boca Raton, FL, 2006
• 5: Gary Klein , David D. Woods , Jeffrey M. Bradshaw , Robert R. Hoffman , Paul J. Feltovich, Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity, IEEE Intelligent Systems, v.19 n.6, p.91-95, November 2004 [doi>10.1109/MIS.2004.74]
• 6: Voshell, M., Woods, D. D., Fern, L., Prue, B., "Coordination Loops: A New Unit of Analysis for Distributed Work". In Klein, Naturalistic Decision Making. Mahwah NJ, Erlbaum (2007).
• 7: Oomes, A.H.J. (2004) Organization awareness in crisis management, Proceedings of ISCRAM 2004 (Eds. B. Carle and B. Van de Walle), (2004) 63--68, Brussels, Belgium.

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: User-centered design

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Prototyping

General Terms:
Design

Keywords:
collaboration, coordination, disaster response, evacuation, navigation, prototyping, user-centered design