Quality Really is Job #1

ABSTRACT

I hate my car. I really do. Not because it’s a minivan—that was a lapse in judgment on my part that I can (and do) smack myself for, but that’s not the car’s fault. I hate my minivan because it is poorly made.

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management
          Subjects: Quality assurance

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.9 Management
          Subjects: Software quality assurance (SQA)

  K. Computing Milieux
  K.7 THE COMPUTING PROFESSION
      K.7.3 Testing, Certification, and Licensing